Zipmex was a custodial exchange with licences across several jurisdictions and a limited range of spot assets. Following its 2022 collapse, funds were locked and the platform is no longer operational for new users, remaining under restructuring with withdrawals frozen.
Data & conditions
| Maker / Taker fee | 0.2% / 0.2% |
|---|---|
| Markets | Spot |
| Max leverage | 1× |
| Supported assets | 5+ |
| Trading pairs | 5+ |
| 24h volume | $0 |
| Fiat on-ramp | Yes |
| Fund custody | Custodial (platform holds funds) |
| KYC | Full |
| Supported countries | APAC · 4+ countries |
| Regulator | MAS, SEC Thailand, Bappebti, AUSTRAC |
| OAM Italy registration | No |
| Segment | B2C |
| MiCA / License status | MPI / DCEP / VASP |
Strengths
- Before the 2022 collapse it operated under licences in several Southeast Asian jurisdictions
- No notable sovereignty advantage documented.
Weaknesses
- ⚠️ Collapsed in 2022; funds locked; not operating for new users.
- Custodial: the platform holds your funds and can freeze or lose them.
- Full KYC required: verified identity, zero pseudonymity.
Verdict
The category's lowest score is unavoidable: after its 2022 collapse Zipmex locked funds, the platform is no longer operational for new users and remains under restructuring with withdrawals frozen. Licences across several jurisdictions protected no one: for the ordinary user it's the textbook case of risk made real, and Italy isn't covered anyway.
Zipmex is the definitive demonstration of the structural flaw of custody: funds entrusted to a third party and then frozen by a bankruptcy, with withdrawals locked and no way to regain control. For the crypto-native it's exactly the scenario self-custody exists to avoid: no sovereignty, no access, no trustlessness.
Promp's editorial rating based on real fees and net annual cost. Promp reviews third-party products independently.
"Sovereignty" rating: score computed on privacy/anonymity (30%), fund control (20%), censorship resistance (20%), trustless/auditability (20%) and costs (10%). Same data, different weights.
Reputation
What happened to people who used Zipmex, and what users say. External signals: they do not feed the promp.it rating.
Incidents & regulatory actions
History not verifiedWe have not yet completed the incident search for this service: no entries here does not mean no events.
Public reviews
-
Trustpilot ↗
2.4/5
30 reviews
Very low volume; service now defunct. Read via uk.trustpilot.com.
Weighted average across 1 public review platform (30 reviews in total), weighted by volume. This is not our rating: it is those platforms’ average.
FAQ
What are Zipmex's fees?
Zipmex's spot fees vary by tier; check the official fee schedule.
Is Zipmex regulated in Europe?
Zipmex does not publicly disclose a reference regulator.
Does Zipmex publish Proof of Reserves?
Proof of Reserves publication is not documented for Zipmex. No third-party reserve audit is documented. Reserve transparency is a critical factor after the FTX collapse.
Can I send transfers to third-party IBANs from Zipmex?
No, Zipmex is an exchange and does not allow transfers to third-party IBANs: fiat withdrawals return to a bank account in your own name.
Does Zipmex support derivatives and futures?
Zipmex does not offer derivatives: it focuses on spot trading.
Sources
- Official service page Maker/taker fees · Regulatory framework · Derivatives Data verified on Jun 13, 2026
- elitigation.sg Legal name · Company type · Corporate site Data verified on Jun 15, 2026
- fintechnews.sg Data verified on Jun 15, 2026
- pitchbook.com Stock ticker · Stock listing · IPO date Data verified on Jun 15, 2026
Show 5 more sources
- technode.global Latest funding round · Investors · Valuation Data verified on Jun 15, 2026
- blockhead.co 24h volume · Volume data · Geographic availability · Proof-of-Reserves · +1 Data verified on Jun 13, 2026
- finder.com.au Trading pairs · Max leverage Data verified on Jun 13, 2026
- finews.asia Past incidents Data verified on Jun 13, 2026
- startupintros.com Founders Data verified on Jun 13, 2026