Costs, licensing, consumer protection Privacy, self-custody, censorship resistance

VALR

VALR

3.8/5 1.0/5
Taker fee 0.2%

Data verified on unchanged since the sources

Worth it if you trade in South African rand: it is the #1 ZAR exchange, with 0.1% maker and 0.2% taker fees, up to 20x derivatives and the VALR Pay network in 31,000+ stores.

Avoid it if you live in Italy or in one of the excluded countries (US, Canada, India…): it stays focused on South Africa, with international expansion still underway.

VALR is the number-one exchange for the South African rand, with a −0.01% maker rebate, the VALR Pay network accepted in over 31,000 stores and backers such as Pantera and Fidelity. Regulated by the FSCA, it is currently focused on South Africa, with international expansion into Dubai, India and Zambia still underway.

68
Transparency: Medium
68/100 · see methodology
68
Data exposure: Medium
68/100 · lower is better for sovereignty · methodology

Data & conditions

Maker / Taker fee 0.1% / 0.2%
Markets Spot + Derivatives
Max leverage 20×
Supported assets 140+
Trading pairs 77+
24h volume $21.9M
Fiat on-ramp Yes
Deposit methods Bonifico/EFT in ZAR, Carta di credito/debito (Visa/Mastercard), Apple Pay / Google Pay (Checkout.com), SWIFT, SEPA, Deposito crypto
Geo restrictions US, CA, CU, IR, KP, KZ, RU, SO, SD, SS, SY, UA, IN
Staking / Earn Staking SOL/AVAX/TRX up to 6% APY; lending up to 67% APR
Fund custody Custodial (platform holds funds)
KYC Full
Supported countries AFRICA · 1+ countries
Regulator FSCA
OAM Italy registration No
Segment B2C
MiCA / License status FSCA South Africa FSCA (SA FSP 53308); ODP derivati

Strengths

  • Exchange #1 ZAR; maker rebate −0,01%; VALR Pay 31K+ negozi; Pantera+Fidelity.
  • No notable sovereignty advantage documented.

Weaknesses

  • Focus South Africa; espansione global in corso.
  • Custodial: the platform holds your funds and can freeze or lose them.
  • Full KYC required: verified identity, zero pseudonymity.
  • Subject to regulation (FSCA (SA FSP 53308); ODP derivati): reporting to authorities and freezes on order.
  • Geographic restrictions (US, CA, CU, IR, KP, KZ, RU, SO, SD, SS, SY, UA, IN).

Verdict

B D ★ 3.8/5 ★ 1.0/5

VALR is the reference exchange for the South African rand, regulated by the FSCA, with a rare −0.01% maker rebate, 0.2% taker fees, the VALR Pay network accepted in over 31,000 stores and backers like Pantera and Fidelity: a profile that places it at the top of its tier. It is held back by its focus on South Africa, with expansion into Dubai, India and Zambia still underway and not yet consolidated.

VALR offers derivatives with up to 20x leverage but remains custodial with full KYC, so leverage risk compounds the fact that the user never holds the keys. FSCA regulation and the integrated payment network, strengths for the consumer, are markers of centralization here. With no self-custody or privacy, the verdict through this lens stays low.

Privacy & anonymity 30% 0.8
Fund control 20% 0.0
Censorship resistance 20% 1.5
Costs 10% 3.0

Promp's editorial rating based on real fees and net annual cost. Promp reviews third-party products independently.

"Sovereignty" rating: score computed on privacy/anonymity (30%), fund control (20%), censorship resistance (20%), trustless/auditability (20%) and costs (10%). Same data, different weights.

Reputation

What happened to people who used VALR, and what users say. External signals: they do not feed the promp.it rating.

Incidents & regulatory actions

No known incident

Search across public sources: no known hack, withdrawal freeze or regulatory action as of the verification date.

verified on

Public reviews

4.7/5 30,697 reviews
  • Google Play ↗ 4.7/5 23,615 reviews

    Android app (com.valr.app, 'VALR Crypto Exchange & Wallet'); ratingValue 4.692 and ratingCount 23,615 from aggregateRating structured data (gl=ZA). Recovered by the orchestrator (the subagent had omitted Google Play).

  • App Store ↗ 4.8/5 7,018 reviews

    iOS app 'VALR Crypto Exchange & Wallet' (id 1453499428), South Africa storefront (core market). Exact average 4.768 and count from itunes lookup, re-verified by the orchestrator.

  • Trustpilot ↗ 2.1/5 64 reviews

    TrustScore 2.1 across 64 reviews: far below the App Store score, reflecting withdrawal/support complaints typical of the Trustpilot sample. Read by the subagent via the uk.trustpilot.com subdomain; the orchestrator could not re-verify via curl (Trustpilot domain 403).

Weighted average across 3 public review platforms (30,697 reviews in total), weighted by volume. This is not our rating: it is those platforms’ average.

FAQ

What are VALR's fees?

On VALR, spot fees are maker 0.1% / taker 0.2%. They drop with monthly volume and VIP tier.

Is VALR regulated in Europe?

Regulatory status of VALR: FSCA (SA FSP 53308); ODP derivati. Licence: FSCA South Africa (ZA).

Does VALR publish Proof of Reserves?

Proof of Reserves publication is not documented for VALR. No third-party reserve audit is documented. Reserve transparency is a critical factor after the FTX collapse.

Can I send transfers to third-party IBANs from VALR?

No, VALR is an exchange and does not allow transfers to third-party IBANs: fiat withdrawals return to a bank account in your own name.

Does VALR support derivatives and futures?

VALR offers derivatives trading, with up to 20x leverage.

Sources

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Update history

✓ Terms unchanged since Jun 1, 2026

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