Entry without verified data

The official price is in Taiwan dollars (NT$4,679): the euro price (~€131) is an indicative conversion subject to exchange rates.

For this reason this service does not appear in our rankings, comparator or comparison pages: it will once its terms can be verified against a dated official document.

Costs, licensing, consumer protection Privacy, self-custody, censorship resistance

CoolWallet Pro CoolWallet Pro

A plan byCoolWallet Pro

3.8/5 3.5/5 · Data verified on

The CoolWallet Pro is the credit-card-shaped hardware wallet from Taiwan's CoolBitX: 0.8 mm thick, flexible and water-resistant, it fits in a physical wallet. Private keys stay in a secure element certified to CC EAL6+ and every transaction must be approved by hand in the app, over an encrypted Bluetooth channel between card and phone. Relying on Bluetooth alone (no QR or microSD) means the device is NOT air-gapped. It is multi-asset: over 35 blockchains and more than 12,000 tokens (ERC-20, BEP-20, TRC-20, SPL and others), with in-app swap and staking. The list price is quoted in New Taiwan Dollars (NT$4,679); the euro conversion (~€131) is indicative and subject to the exchange rate, which is why this entry is flagged as partial data. Firmware is not open-source.

CoolWallet Pro

Price
€131

What's included

  • CC EAL6+ secure element
  • 0.8 mm water-resistant card form factor
  • Encrypted Bluetooth
  • In-app swap and staking
Self-custody
Custody
Closed-source
Source code
35+
Chains
€131
Price
46
Transparency: Low
46/100 · see methodology
46
Data exposure: Low
46/100 · lower is better for sovereignty · methodology

Data & conditions

Fund custody Self-custody (funds in your control)
Type Hardware (cold storage)
Source code Closed-source
Recovery Seed phrase 12/24 parole (BIP-39)
Bitcoin-only No
Supported chains Bitcoin, Ethereum, ERC-20, BEP-20, TRC-20, Solana
Price €131
Secure element Yes
Air-gapped No
Connectivity Bluetooth
Built-in swap Yes
Built-in staking Yes
Segment B2C
MiCA / License status Nessuna (hardware wallet self-custody)

Strengths

  • Ultra-thin, flexible, water-resistant credit-card form factor; CC EAL6+ secure element; very broad multi-asset support (35+ blockchains, 12,000+ tokens) with in-app swap and staking.
  • Self-custody: funds stay in your wallet — the platform cannot touch them.
  • No KYC: usable without identity verification.

Weaknesses

  • Not air-gapped: relies solely on Bluetooth, with no QR or microSD option; closed-source firmware; list price in New Taiwan Dollars, euro conversion only indicative (partial data).
  • History: in 2020 Kraken Security Labs found that the previous CoolWallet S model's Android app stored the PIN and seed in cleartext; the flaw was later fixed (see Reputation).
  • Closed source: no way to verify what it does with wallet and data.

Verdict

B B ★ 3.8/5 ★ 3.5/5

Score 3.8/5, solid profile. In its favour: ultra-thin, flexible, water-resistant credit-card form factor; CC EAL6+ secure element; very broad multi-asset support (35+ blockchains, 12,000+ tokens) with in-app swap and staking. The trade-off to weigh: not air-gapped: relies solely on Bluetooth, with no QR or microSD option; closed-source firmware; list price in New Taiwan Dollars, euro conversion only indicative (partial data).

On the Sovereignty lens the score is 3.5/5 (solid): the strength is fund control (5.0/5), while trustless / auditability (0.0/5) is the weak link.

Privacy & anonymity 30% 4.5
Fund control 20% 5.0
Censorship resistance 20% 4.0
Trustless / auditability 20% 0.0

Promp's editorial rating based on real fees and net annual cost. Promp reviews third-party products independently.

"Sovereignty" rating: score computed on privacy/anonymity (30%), fund control (20%), censorship resistance (20%), trustless/auditability (20%) and costs (10%). Same data, different weights.

Reputation

What happened to people who used CoolWallet Pro, and what users say. External signals: they do not feed the promp.it rating.

Incidents & regulatory actions

Past incidents, resolved

Documented and closed events. They stay on file: an operator’s past is data, not a verdict.

  1. Hack / funds theft Moderate ✓ resolved

    Kraken Security Labs: CoolWallet S Android app stored PIN and seed in cleartext

    In 2020 Kraken Security Labs published an analysis of flaws in the CoolWallet S (the model preceding the Pro): the Android companion app kept the PIN and seed in cleartext in the phone's storage, exposing them to malware with device access. CoolBitX fixed the flaw in later updates. The incident concerns the S model, not the Pro, but is reported for historical continuity of the brand.

    ↗ source

verified on

FAQ

How much does the CoolWallet Pro cost?

The official list price is quoted in New Taiwan Dollars: NT$4,679, roughly €131 at the August 2026 exchange rate. The conversion is indicative and moves with the rate, so treat it as an estimate.

Is the CoolWallet Pro air-gapped?

No. It talks to the phone only over encrypted Bluetooth, with no QR or microSD. Keys stay in the CC EAL6+ secure element and transactions must be approved by hand, but the reliance on Bluetooth rules out a fully offline mode.

Has CoolWallet ever had a security issue?

In 2020 Kraken Security Labs published an analysis in which the previous CoolWallet S model's Android app (not the Pro) stored the PIN and seed in cleartext on the phone. CoolBitX fixed the flaw. The Pro model in this entry is not the one affected, but we report it for transparency.

Sources

Update history

✓ Terms unchanged since Aug 3, 2026

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