Costs, licensing, consumer protection Privacy, self-custody, censorship resistance

Tinaba

Banca Profilo S.p.A. (app Tinaba S.p.A.) · Mastercard (prepagata Nexi)

3.6/5 1.4/5
Account fee Free

Data verified on unchanged since the sources

Worth it if you want a €0-fee account with no stamp duty, an Italian IBAN, free SEPA transfers (first 4/month) and FITD coverage via Banca Profilo.

Avoid it if you need a full debit card or unlimited activity: the card is prepaid (€12,500 cap) and unlimited transfers/withdrawals require Premium at €5.99/month.

Tinaba is Banca Profilo's in-app account (an Italian bank, Register no. 5271): an e-money Wallet with an attached current account, an Italian IBAN and a prepaid Mastercard managed by Nexi. €0 fee with no stamp duty, with real limits on the free plan: 4 free SEPA transfers/month (then €0.49) and 12 free withdrawals/year (then €2). Because the relationship is with a bank that adheres to the FITD, funds are covered up to €100,000. The Premium plan (€5.99/month) removes the limits.

52
Transparency: Low
52/100 · see methodology
52
Data exposure: Low
52/100 · lower is better for sovereignty · methodology

Data & conditions

Account fee Free
IBAN dedicato · IT · IT
Deposit guarantee EU guarantee €100,000
Multi-currency No (single currency)
Outbound transfers to third-party IBANs Yes
Utility direct billing Yes
SEPA direct debit (SDD) Yes
On-chain crypto withdrawal No
SEPA transfer Free
Card included Prepagata Mastercard (Nexi Prepaid) virtuale gratuita; fisica €7,99 una tantum, plafond massimo €12.500
Interest on balance 0%
Network Mastercard (prepagata Nexi)
ATM withdrawal Free
Free ATM limit First 12 withdrawals/year free, then €2 (€4 outside the euro area); max 2 withdrawals/day for €250 total. Free in the euro area with Premium
Fund custody Custodial (platform holds funds)
KYC Full
Supported countries EEA · 1+ countries
Regulator Banca d'Italia
Segment B2C
Funding / solidityBanca Profilo's app account (Banca Profilo Group, Milan) · technology partnership with Tinaba S.p.A. · card managed by Nexi Payments
MiCA / License status Licenza bancaria (Banca Profilo S.p.A., Albo Banche n. 5271) IT banking licence (Bank of Italy) — Wallet issued by Banca Profilo S.p.A.

Plans & pricing

Strengths

  • Genuine €0 fee, no stamp duty, with an Italian IBAN and unlimited operations included
  • The Wallet is issued by Banca Profilo (a supervised bank): FITD coverage up to €100,000 stated in the information sheet — not an EMI's safeguarding
  • Free ordinary and instant SEPA transfers (first 4 per month) and SDD direct debits at €0
  • Free virtual prepaid Mastercard; social features (money sharing, group collections) and an in-app robo-advisor
  • No notable sovereignty advantage documented.

Weaknesses

  • Free plan with tight limits: 4 transfers/month then €0.49, 12 withdrawals/year then €2 (max 2 per day for €250 total), non-euro area €4
  • The card is a prepaid (not a full debit card): €12,500 maximum balance, physical card at a one-off €7.99, currency conversion with a 1-2% fee
  • Non-interest-bearing, single-currency account; unlimited transfers and withdrawals require Premium at €5.99/month
  • Custodial: the platform holds your funds and can freeze or lose them.
  • Full KYC required: verified identity, zero pseudonymity.
  • Subject to regulation (IT banking licence (Bank of Italy) — Wallet issued by Banca Profilo S.p.A.): reporting to authorities and freezes on order.
  • FATF-aligned jurisdiction: strong cooperation with authorities.
  • Closed source: no way to verify what it does with wallet and data.

Verdict

B D ★ 3.6/5 ★ 1.4/5

The 3.6 rating rewards a genuine €0 fee (no stamp duty) and above-average protection for a payment app: the Wallet, although e-money, is issued by Banca Profilo — a supervised bank adhering to the FITD — and the information sheet explicitly states coverage up to €100,000. It goes no higher because the 'free' items have counters: 4 transfers/month, 12 withdrawals/year, a prepaid card with a €12,500 cap and 1-2% currency conversion. An excellent zero-cost secondary account; using it as a main account pushes you towards Premium (€5.99/month).

A supervised bank account in app form: custodial, full KYC, censorable and freezable by court order or AML obligation — the information sheet expressly provides for suspension of the Wallet and card. FITD coverage and Bank of Italy supervision, strengths for protection, are the opposite of the trustless model: no self-custody, no permissionless use.

Privacy & anonymity 30% 1.1
Fund control 20% 1.4
Censorship resistance 20% 1.4
Trustless / auditability 20% 0.0
Costs 10% 5.0

Promp's editorial rating based on real fees and net annual cost. Promp reviews third-party products independently.

"Sovereignty" rating: score computed on privacy/anonymity (30%), fund control (20%), censorship resistance (20%), trustless/auditability (20%) and costs (10%). Same data, different weights.

Reputation

What happened to people who used Tinaba, and what users say. External signals: they do not feed the promp.it rating.

Incidents & regulatory actions

Past incidents, resolved

Documented and closed events. They stay on file: an operator’s past is data, not a verdict.

  1. Regulatory action Minor ✓ resolved

    Bank of Italy fines Banca Profilo €190,000 over anti-money-laundering shortcomings

    Following an inspection from 16 September to 20 December 2024, the Bank of Italy found shortcomings at Banca Profilo, the bank behind the Tinaba account, wallet, card and deposit, in its anti-money-laundering organisation, procedures and controls: customer risk profiling, due diligence and suspicious-transaction reporting. By measure no. 4 of 13/1/2026 it fined the bank €190,000, taking the corrective action into account. The official page shows no appeal. The findings concern internal controls, not customer funds.

    ↗ source

verified on

Public reviews

4.4/5 12,574 reviews
  • Google Play ↗ 4.5/5 9,213 reviews

    Exact figure from the JSON-LD aggregateRating structured data (ratingValue 4.468, ratingCount 9,213) on the it.tinaba.app page. The visible label shows a rounded value. The score covers the whole Tinaba app.

  • App Store ↗ 4.4/5 1,985 reviews

    Exact figure from itunes lookup (id 1063359568, IT storefront, seller Tinaba S.p.A.): 4.385 from 1,985 ratings. The score covers the whole Tinaba app (wallet, account, card, deposit), not a single product.

  • Trustpilot ↗ 3.7/5 1,376 reviews

    Trustpilot page 'Tinaba' (domain bancaprofilo.tinaba.it). Recurring complaints: accounts frozen for days or weeks over 'security checks' or AML questionnaires, slow support (replies to 34% of negative reviews), cumbersome account closure. Praised: simple app, low fees, savings features. A separate 'Banca Profilo' page on tinaba.com with 21 reviews (1.9) exists and was not used.

Weighted average across 3 public review platforms (12,574 reviews in total), weighted by volume. This is not our rating: it is those platforms’ average.

FAQ

Is Tinaba a bank? Are funds guaranteed?

Tinaba is the app; the contractual relationship is with Banca Profilo S.p.A., an Italian bank supervised by the Bank of Italy. The Wallet is e-money with an attached current account and — as the information sheet states — the bank adheres to the Interbank Deposit Protection Fund: coverage up to €100,000 per customer.

What is really free on the Start plan?

€0 fee with no stamp duty, free virtual card, SDD at €0, the first 4 SEPA transfers (including instant) each month and the first 12 withdrawals each calendar year. Beyond that: transfers €0.49, withdrawals €2 (€4 outside the euro area). The physical card costs a one-off €7.99.

What does Tinaba Premium add?

For €5.99/month (or €49.99/year): unlimited free transfers (€20,000 per operation, €40,000/day limit), free withdrawals in the euro area, free top-ups from €20 up, reduced crypto fees and partner discounts.

Sources

Update history

✓ Terms unchanged since Jul 12, 2026

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