ZEN Card
ZEN.com · Mastercard
ZEN.com is a Lithuanian electronic money institution (EMI), founded in 2018 and regulated by the Bank of Lithuania, offering multi-currency accounts (28 currencies), physical and virtual Mastercard cards, a dedicated IBAN, and crypto integration (BTC, ETH, SOL and others, in partnership with zondacrypto). Client funds are segregated in safeguarding accounts under EMI rules: there is no government deposit guarantee. Note: the base monthly fee is EUR 0 (Free plan) and the FX markup shown (0.6%) is the base-plan rate; higher tiers lower it. atm_fee_pct is set to 0 because ZEN charges no own markup up to the plan's free monthly limit.
Data & conditions
§ Amounts in USD/GBP are shown in the service's native currency.
| Account fee | Free |
|---|---|
| IBAN | IBAN lituano dedicato (SEPA + SWIFT) |
| Deposit guarantee | None (e-money account) |
| Multi-currency | EUR, USD, GBP, NZD, AED, AUD, BGN, CAD, CHF, CZK, DKK, HKD, HRK, HUF, ILS, JPY, NOK, PLN, QAR, RON, SAR, SEK, SGD, THB, TRY, ZAR, CNY, MXN, KES, UGX |
| Network | Mastercard |
| ATM withdrawal | Free |
| Free ATM limit | Fino a EUR 800/mese gratis sul piano ZEN Pro; oltre soglia commissioni competitive |
| Fund custody | Custodial (platform holds funds) |
| KYC | Full |
| Supported countries | EEA, UK · 58+ countries |
| Regulator | Bank of Lithuania (Lietuvos bankas) |
| Segment | B2C |
| Funding / solidity | UAB ZEN.COM, founded in 2018 and headquartered in Vilnius (Lithuania), is an independent electronic money institution; it ranks among the top independent Lithuanian EMIs by revenue. |
| MiCA / License status | Bank of Lithuania EMI (Electronic Money Institution) Electronic money institution (EMI) authorised by the Bank of Lithuania since 2018; passported across the entire EEA. |
Plans & pricing
Strengths
- Multi-currency account with 28 currencies and a dedicated Lithuanian IBAN for SEPA and SWIFT
- Physical and virtual Mastercard cards with cashback and crypto integration (BTC, ETH, SOL)
- Free base plan with no monthly fee and free ATM withdrawals within the plan limit
- No notable sovereignty advantage documented.
Weaknesses
- No government deposit guarantee: only EMI safeguarding (neither FSCS nor 100k guarantee)
- 0.6% FX markup on the base plan, reduced only by upgrading to paid tiers
- Custodial: funds (and crypto) are held by the institution, not self-custodied
- Custodial: the platform holds your funds and can freeze or lose them.
- Full KYC required: verified identity, zero pseudonymity.
- Subject to regulation (Electronic money institution (EMI) authorised by the Bank of Lithuania since 2018; passported across the entire EEA.): reporting to authorities and freezes on order.
Verdict
Limited protection: ZEN.com is a Lithuanian EMI, not a bank. Funds are segregated in safeguarding accounts under EMI rules, but there is no government deposit guarantee (neither FSCS nor a 100k scheme). In case of institutional insolvency you rely on the quality of segregation, not a public fund.
Low sovereignty: custodial product with full KYC. Funds and crypto (via zondacrypto) are held by the institution, not self-custodied, and access can be suspended. Suited to those seeking multi-currency convenience, not those prioritizing direct key control.
Promp's editorial rating based on real fees and net annual cost. Promp reviews third-party products independently.
"Sovereignty" rating: score computed on privacy/anonymity (30%), fund control (20%), censorship resistance (20%), trustless/auditability (20%) and costs (10%). Same data, different weights.
FAQ
Is ZEN.com a bank and is my money guaranteed?
No, ZEN.com (UAB ZEN.COM) is an electronic money institution regulated by the Bank of Lithuania, not a bank. Funds are segregated in safeguarding accounts under EMI rules, but they are not covered by a government deposit guarantee.
Which crypto and which card network does ZEN support?
The ZEN card runs on the Mastercard network (physical and virtual). Through its zondacrypto integration, ZEN provides access to crypto such as Bitcoin, Ethereum, Solana and others.
Sources
- Official service page Payment network · Multivaluta · Virtual card · Iban tipo · +2 Data verified on Jun 23, 2026
- en.wikipedia.org Issuer · Founded · Paese licenza · Licenses & registrations · +5 Data verified on Jun 23, 2026
- todey.xyz Monthly fee · FX markup · ATM limits Data verified on Jun 22, 2026